1. As a race officer, make sure you have shared your course by clicking “Share” on the map view. This is the screen after you’ve set all your course settings. 

2. Ensure you have selected the right Host Club when creating a course and that those joining the course are joining to the correct course.. If they are not the same they won't be able to see it! If they’re not seeing your course, the easiest thing to do is to create a new course with the correct Host Country and Club selected - the default will always be the club which you are registered to under “My Profile.”

Your Profile Club has the following funcionts:

• Is the default club when you Join or Manage a Course - consider it your home club where you most use Buoy Zone

  • For travelling race offices or support boat users you will change the the Club your viewing when creating or joining to see the club where you are at

• Is the club for which you can create and edit Club Features

To change your Profile club:

1. go to the home / main screen, 

2. click the 3 dots (top right corner) and 

3. select “My Profile.” There you can view and change your Profile club. 

See 'Creating a new club' as well - this shows the process of changing and creating a new club as an existing user

By default the first person to register a new club on Buoy Zone becomes an Admin.  The Club Admin is able to appoint as many others as they like. 

On the home / main screen, click the 3 dots (top right corner) and select "Club details." If this is not visible then you are not a Club admin and will need to ask other club members or contact support. As a Club Admin you will see everyone who’s registered to the club on Buoy Zone and be able to assign further members as Admins by clicking the 3 dots by their name and selecting “make admin.”

Club administrators are able to:

• Change the Club Details such as the clubs name and short code

• Add further Club Admins

• Edit existing Club Features  including those which are not their own

No, courses are unique to a race officer. You can reuse your own courses, the club view shows the most recently updated courses at the top of the list, so updating an old course will bump it to the top of the club list. 

See Club Course Templates if you want to create a course for other Race Officers to use.

You can manually delete all the courses you've created from the "My Courses" page.   This will permanently delete all the data associated to these courses.

If you want to completely remove your account, this can be requested via the "Profile" screen.

1.  On the main screen, tap on the 3 dots in the top right corner

2. Tap on the Profile menu option

3. Scroll to the bottom and tap on the "Delete my account" link at the bottom.

4. There will be a popup to confirm your request.

5. This will trigger a delete process.  This can't be undone and will remove all your data, including courses, email addresses, name from our records.

Managing clear and consistent communications across the race  course has always been a key success factor. We've seen that many successful race management teams have leveraged the ubiqutous nature of Whatsapp and it's ability to connect and communicate in simple text as well as other rich formats such images, video and voice. 

Race Officers can add a direct link to the respective Buoy Zone course ensuring everyone on the course can access the WhatsApp group via Link.

To add a group link please note:

• Only the race officer can add the WhatApp Group link to the course

• It is best if the Race Officer is also a group admin on the WhatsApp group as this ensure the ability to create a 'share link' and manage those joining a group

• You can add link from an existing group or a new one

Steps by step

1. In WhatsApp Open the Group Chat: Find the group in your WhatsApp chats and open it.

2. Tap the Group Name: Tap the name of the group at the top of the screen to open the Group Info page.

3. Scroll down the Group Info page until you see the "Invite to group via link" option (it has a chain link icon).

4. On the next page Tap 'Copy Link'

5. Open the Buoy Zone app and tap Manage a Course and eiterh create a new course or navigate to the respective course and open the Advance course settings

6. Paste the link into the "WhatsApp Group Link" field near the bottom of the advanced course settings. 

7. Set and share the course.