FAQ
Creating a new Club
This is an FAQ most often because Race Officers are wanting to use Buoy Zone at a club which hasn't been set up yet. This following covers the quick process for setting up a new club as an existing user.
In most cases clubs will be created and added to Buoy Zone during the registration process of any new user.
Option 1: Create a new club during registration
Have one of the team from the new club who has not yet registered for Buoy Zone go through the registration process. This will take them through the steps to either select from an existing club or create a new one.
Option 2: Change your Profile Club (See the video)
This option will see you change your Profile Club to the new club you’re looking to add. Through this process you’ll add the new club, but don't worry you can change back to your profile club once your done.
From the main landing screen tap the "3 dots" menu top right of the screen
Select Profile
Change your Country / Club - Note if you search the club by entering its name that you'd like to add, and it is not there you will see that you have the option to Create a new club.
Add the details of the new club and tap create.
You can then leave your Profile club as the new club or change it back.
What are the buttons on the map
The map buttons include collapsed menu options within. The icons from the top are:
Centre over start boat
Map Layers toggle
Satellite image - toggle between satelite view and standard map views
Information
View mark details
View Buoy Zone users active on the course
Course Settings (Race Officer only)
My support boats can’t see my course?
As a race officer, make sure you have shared your course by clicking “Share” on the map view. This is the screen after you’ve set all your course settings.
Ensure you have selected the right correct Host Club when creating a course and that those joining the course are joining to the correct course.. If they are not the same they won't be able to see it! If they’re not seeing your course, the easiest thing to do is create a new course with the correct Host Country and Club selected - the default will always be the club which you are registered to under “My Profile.”
How can I change my Profile club / the club I’m registered to?
Your Profile Club has the following funcionts:
Is the default club when you Join or Manage a Course - consider it your home club where you most use Buoy Zone
For travelling race offices or support boat users you will change the the Club your viewing when creating or joining to see the club where you are at
Is the club for which you can create and edit Club Features
To change your Profile club:
go to the home / main screen,
click the 3 dots (top right corner) and
select “My Profile.” There you can view and change your Profile club.
See 'Creating a new club' as well - this shows the process of changing and creating a new club as an existing user
How can I assign someone as a club administrator?
By default the first person to register a new club on Buoy Zone becomes an Admin. The Club Admin is able to appoint as many others as they like.
On the home / main screen, click the 3 dots (top right corner) and select "Club details." If this is not visible then you are not a Club admin and will need to ask other club members or contact support. As a Club Admin you will see everyone who’s registered to the club on Buoy Zone and be able to assign further members as Admins by clicking the 3 dots by their name and selecting “make admin.”
What can I do as a club administrator?
Club administrators are able to:
Change the Club Details such as the clubs name and short code
Add further Club Admins
Edit existing Club Features
Can I share my course with other race officers?
No, courses are unique to a race officer. You can reuse your own courses, the club view shows the most recently updated courses at the top of the list, so updating an old course will bump it to the top of the club list.
See Club Course Templates if you want to create a course for other Race Officers to use.
How do I delete my account?
You can manually delete all the courses you've created from the "My Courses" page. This will permanently delete all the data associated to these courses.
If you want to completely remove your account, this can be requested via the "Profile" screen.
On the main screen, tap on the 3 dots in the top right corner
Tap on the Profile menu option
Scroll to the bottom and tap on the "Delete my account" link at the bottom.
There will be a popup to confirm your request.
This will trigger a delete process. This can't be undone and will remove all your data, including courses, email addresses, name from our records.